**Refund Policy for Wodibenuah Fair**
At Wodibenuah Fair, we strive to provide a fair and transparent refund policy to ensure a positive experience for all our valued vendors. Please carefully read and understand our refund policy before making any payments. By engaging with our services, you agree to the terms outlined below:
**1. Non-Refundable Portion:**
   – A 20% non-refundable portion of your vendor payment is retained by Wodibenuah Fair. This non-refundable portion is necessary to cover transaction fees and taxes incurred during the online payment processing system.
**2. Refund Eligibility:**
   – Vendors are eligible for a refund of the remaining 80% of their payment if they choose to cancel their participation in Wodibenuah Fair.
   – Refund requests must be made in writing (via email or official correspondence) to our support team no later than [30 days prior to the event].
   – Refund requests made after the specified deadline will not be considered.
**3. Refund Process:**
   – Refunds will be processed within [10 days] of receiving a valid refund request.
   – Refunds will be issued using bank transfer payment method, excluding the non-refundable 20% portion.
   – Any additional fees incurred during the refund process (bank charges) will be deducted from the refunded amount.
**4. Event Cancellation:**
   – In the event that Wodibenuah Fair is canceled for any reason, vendors will be entitled to a full refund of their vendor payments, including the non-refundable portion.
**5. Special Considerations:**
   – Wodibenuah Fair reserves the right to make exceptions to this refund policy in exceptional circumstances. Such exceptions will be evaluated on a case-by-case basis and are at the sole discretion of Wodibenuah Fair management.
**6. Contact Information:**
   – To initiate a refund request or for any refund-related inquiries, please contact our support team at [info@wodibenuahfair.com].
We understand that circumstances may change, and we are committed to providing a fair and equitable refund policy for our vendors. We appreciate your understanding and cooperation in adhering to this policy.
Wodibenuah Fair reserves the right to amend this refund policy as needed, and any changes will be communicated to vendors through official channels.